Privacy Policy
At Serenity Shore Spa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or book services with us.
1. Information Collection
We collect information that you voluntarily provide when using our services, such as your name, email address, billing information, booking details, phone number and any information you voluntarily provide when contacting us. We may also automatically collect non-personal information through cookies and similar technologies.
2. Use of Information
We use your information to:
• Process and manage bookings
• Communicate about reservations or schedule changes
• Provide customer support
• Improve our services and website experience
• Send occasional updates or confirmations related to your booking
We do not sell or rent your personal information to third parties.
3. Payment Processing
Payments made through our website are securely processed by third-party providers such as Stripe or other payment platforms. Serenity Shore Spa does not store your credit card information.Payment providers may collect and process payment information according to their own privacy policies.
4. Sharing of Information
We may share limited information with trusted service providers that help operate our business, such as:
• payment processors
• booking and scheduling platforms
• website hosting services
These providers only receive information necessary to perform their services.
5. Cookies & Website Analytics
Your website may use cookies or similar technologies to improve website performance and understand how visitors use the site.
You may disable cookies in your browser settings if you prefer not to allow them.
6. Data Security
We take reasonable measures to protect your personal information. However, no internet transmission or digital storage system can be guaranteed to be completely secure.
7. Your Rights
You may request to:
• access your personal information
• update or correct your information
• request deletion of your information
To make a request, please contact us using the information below.
8. Contact
If you have questions regarding this Privacy Policy, please contact: hello@serenityshorespa.com
By using our website, you consent to our Privacy Policy. We reserve the right to update this policy periodically, and any changes will be posted on this page.